Privacy Policy

Effective Date: 8/9/2026

1. Introduction

This Privacy Policy describes how Right as Rain Massage, LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you use our software as a service (the "Service").

We are committed to protecting your personal information and your right to privacy. When you visit our software as a service and use our massage service, you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

This Privacy Policy applies to all information collected through our software as a service, as well as any related marketing or notifications.

Please read this Privacy Policy carefully as it will help you understand what we do with the information we collect.

2. Definitions

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

Cookie: a small file placed on your device to enable certain features and functionality.
Company: when this policy mentions "Company," "we," "us," or "our," it refers to Right as Rain Massage, LLC.
Country: where Right as Rain Massage, LLC or the owners/founders of Right as Rain Massage, LLC are based, in this case United States.
Customer: refers to the company, organization, or person that signs up to use the Right as Rain Massage, LLC Service.
Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Right as Rain Massage, LLC and use the services.
Personal Data: any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
Service: refers to the software as a service provided by Right as Rain Massage, LLC as described in the relative terms and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Right as Rain Massage, LLC's site, which can be accessed via https://www.rightasrainmassage.com.
You: a person or entity that is registered with Right as Rain Massage, LLC to use the Services.

3. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

3.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

- Email address

First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

4. How We Use Your Information

Right as Rain Massage, LLC uses the collected data for various purposes:

- To provide and maintain our Service

To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so including making appointments on the Square app
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To fulfill any other purpose for which you provide it
To provide you with news, special offers and general information about our services or information related to massage therapy and associated topics such as appointment openings (see also the last bullet point)
In any other way we may describe when you provide the information
For any other purpose with your consent
To email you periodic newsletters. You may peruse our email marketer's privacy information at https://mailchimp.com/help/mailchimp-intuit-privacy-faq/

5. Retention of Your Personal Data

Right as Rain Massage, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Right as Rain Massage, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Sharing of Your Personal Data

If you write a Google review, some of your information might be shared via your voluntary testimony of your symptoms that were treated. The business’ response to the review may provide commentary on bodily issues as they relate to your experience with massage treatment from Right as Rain Massage, LLC. If you receive a response of appreciation from us containing verbiage that exceeds your comfort of privacy, please contact Emily Hagen immediately with your concern and the response will be revised.

Right as Rain Massage, LLC will not disclose your name with other clients or your medical condition with other medical practitioners without your express permission.

7. Disclosure of Your Personal Data

Business Transactions

If Right as Rain Massage, LLC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Right as Rain Massage, LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Right as Rain Massage, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

- Comply with a legal obligation

Protect and defend the rights or property of Right as Rain Massage, LLC
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

8. Payments

We provide paid massage services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

- Go Daddy: Their Privacy Policy can be viewed at
https://godaddy.com/legal/agreements/privacy-policy

- Venmo: Their Privacy Policy can be viewed at
https://venmo.com/legal/us-privacy-policy
- Square Up: Their Privacy Policy can be viewed at
https://squareup.com/us/en/legal/general/privacy-no-account

9. Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Children's Privacy

For a minor between the ages of 13 to 18, the same information will be collected in a health-history intake, not to be exceeded by what would be requested from an adult client. All privacy policies apply to all clients regardless of age.

11. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including rights to access, correct, delete, or restrict use of your information. We honor these rights regardless of your location and are committed to providing reasonable access to the information that you have shared with us.

12. General Data Access & Deletion Rights

By custom in the state of Minnesota, it is suggested that a therapist keep client intake forms for a minimum of seven years before destruction.

Regardless of your location, you can make the following requests regarding your personal data:

- Access Your Data: You can request a copy of the personal information we have about you. We will provide this information in a structured, commonly used, and machine-readable format.

- Delete Your Data: You can request that we delete your personal information from our systems. We will comply with this request unless there is a legal requirement for us to keep certain information.

To submit a data access or deletion request, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

13. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

- By email: emily@rightasrainmassage.com

- By visiting this page on our website: https://rightasrainmassage.com/contact-us